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Netomi’s AI customer service solution provides an advanced platform that goes beyond standard chatbots to provide enterprise-level organizations with automated customer service and support. The application seeks to take care of the clients that businesses have worked hard to acquire by automatically answering up to 80% of regular customer queries in real-time. Netomi’s AI customer care solution includes a variety of products such as conversational AI, email resolution, a chat interface, and webforms. Netomi’s product is said to boost support staff capacity by 5x and allow for a 90% ticket response rate.

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