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Kodif is a low-code CX platform that allows non-technical teams to create strong customer experience (CX) routines, test them, and execute experiments without any coding knowledge. It is powered by GPT-4 and ChatGPT, and it offers AI capabilities for automated customer care. The platform includes an AI Agent Assistant, self-service choices, and processes to help agents provide consistent and error-free customer service, resulting in higher CSAT, shorter onboarding times, shorter handle times, and higher deflection rates.

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